Terms and conditions


Company Information

The Barbershop
Mail: info@thebarbershop.dk
Tlf: 50692430
Adr: Dronningens Tværgade 5E , 1302 København K
CVR: 37615552


When you place an order for any products from www.thebarbershop.dk , you are buying the product at the price stated at the time of order, subject to these terms. Through the checkout process you are always asked to read and accept the terms and conditions before you finish the checkout and confirm your order. We strongly recommend you to read these, so you fully understand your rights and also how the delivery and return policy is. 
Furthermore by entering our website, you are declaring that you are of legal age of your contry. We remind you that its only legal to buy alcohol from us, if you are of legal age. 


Ordering and payment policy


All our prices are in Danish kroner with Danish V.A.T and other charges. Our price are updated daily. The prices on the purchased date is the one which is valid for your order. Please note if you use our currency converter, that it is only a guide and may not accurately reflect current exchange rates.
You are responsible for the disclosure and payment of any import duties or other taxes, which may apply when the products are delivered. Unfortunately we cannot advise you what these costs may be. Please consult your local customs office for more information.

We always try to make sure that the prices on www.thebarbershop.dk are correct, but errors may occur. If we discover an error in pricing of the products in your order we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming the order at the correct price or canceling it. If the order is cancelled, we will refund you for any payments made. If we cannot get hold of you using the contact information given we will cancel and refund the order.


Placing an Order on www.thebarbershop.dk


When you have confirmed you order and finish payment proces, you will receive and online confirmation from us. If you haven’t received this confirmation within an hour you should contact us. 
Furthermore you should receive and email from us the same day, that your order has been dispatched. 
When you buy from www.thebarbershop.dk Danish rules and legalization apply. 
If you wish a copy of your invoice of your order, then please contact us at :

shop@thebarbershop.dk . 


Payment

We accept following creditcards: . Visa . Visa Electron . MasterCard . MasterCard Debit . Maestro Online payment with creditcard
Once the order has been dispatched we charge your creditcard. 
Our payment process uses a safe and secure encrypted SSL-connection (Secure Socket Layer). This means payment information provided to us by you is HTTPS encrypted. This means that no one else can access your information because they would not have the suitable decryption key to decipher it. We use AutoSSL certificates in our servers. 
Delivery
All products in stock are dispatched within 24 hours, therefore you should expect 1-2 days of delivery. The orders are shipped as first come first served. During sales, birthdays , special holidays there might be longer delivery time. Also costumized products will have a longer delivery, which will be clear in the products in which they apply. 
We currently only ship to Denmark.

 

Delivery rates


We use GLS for for our delivery.
0-5 kg : 37 (+ V.A.T)
5-10 kg : 46 (+ V.A.T)
10-15 kg: 59 (+ V.A.T)
15-20kg: 69 (+ V.A.T)
For home delivery same prices apply + 19 kr .


Once your order has been shipped, you will receive a ”Track-and-Trace” number, enabling you to follow your order.


Cancellation Policy


When you buy from www.thebarbershop.dk you have a 14  days of cooling off period from the day after receipt of the item. During these 14 days, you may decide your item is not suitable and wish to return the order. You will be able to return the goods for a full refund, however the return postage will be borne by you unless the item is faulty or damaged. If the item is faulty or damaged, we may collect the item from you. You can notify us of cancellation in writing to shop@thebarbershop.dk .


Please note that all unwanted returned items must be in a full un-used condition and in the original packaging.

 

NOTE - Following are not included in the cancelation policy :

  •   Events and Services  - however if you cancel latest 72 hours before we offer 50% refund.  
  •  Customized Products – If you order products that specially made for you.   
  •  Spirits/alcohol - where the seal has been broken. 


We request that customers take reasonable care of their goods until they are returned to The Barbershop ApS. We recommend that goods are suitably packaged for transit and that a secure and traceable delivery service is used. Please ensure that you get a receipt for proof of postage. 
You will receive your refund 7-10 workdays after we have received your returned order. Returned Goods:


To return your goods send to :

The Barbershop adr: Dronningens Tværgade 5E , 1302 København K


Return Policy for Events and Services

Since our events are private and are limited when it comes to amount participants, and we do prepare and book staff for the different types of events we do, we do not refunds, unless you cancel latest 72 hours before, then we offer 50 % refund. 
If we should have co cancel the event from our part, we of course give a full refund. Complaints
Following the Danish rules and legislations we offer 24 months of complaint period. This means that you can get the product repaired, exchanged, refunded or get a price reduction, depending on the situation. 
Improper use or misuse of the products are not covered within your complaint rights.  
Complains regarding products that are defect should be informed to The Barbershop ApS within a reasonable time limit. We regard two months as being within reasonable time.  
If your complaint is justified we will pay your shipping cost.

 

Products should be sent to :

The Barbershop
Adr: Dronningens Tværgade 5E , 1302 København K
WE DO NOT ACCEPT PER. COD (Cash On Delivery)

Contact Us.

If you wish to contact us please feel free to do so on mail: shop@thebarbershop.dk or phone on : 52633777

 

Privacy Policy

When you visit, register or order products or services on www.thebarbershop.dk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to charge you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.
We send out a monthly email newsletter and an occasional smaller email with special offers. These are only emailed to you if you have signed up for the newsletter or if you have placed an order. You can unsubscribe at any time by clicking the "Unsubscribe" link in the footer of the email newsletter.
Your email address is used for logging into your account, communication (new order emails, newsletters) and when requesting service reviews with affiliated partners. We will not pass any of your details onto 3rd party companies other than the information required to deliver your orders for our couriers.

 

Cookies

On www.thebarbershop.dk we use cookies, which are small pieces of information that are stored on your computer's hard drive by your browser. These allow us to store your account information and provide features to make your shopping on our website easier. 
You can always delete this cookies from your browser. 
Website Use Statement
On www.thebarbershop.dk  we may collect and store information for statistical purposes. For example, we may count the number of visitors to the different sections of our site to help us make them more useful to visitors. Our server logs record such things as the user's IP address, the date and time of the visit to the site, the pages accessed and documents downloaded, the previous site visited and the type of browser used.
No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect our server logs. This information is analysed frequently to determine the site's usage statistics.